Privacy Policy

At Asvig Journeys, we are committed to protecting your privacy while providing exceptional travel-related services through our online platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the GDPR and applicable Austrian privacy laws.

Information We Collect

We gather information you provide directly, information collected automatically, and data from third-party services to facilitate your travel experience.

• Personal identification details such as name, address, and contact number
• Travel preferences and booking information
• Payment details processed securely through trusted third-party providers
• Technical data including IP address, browser type, and usage patterns on our platform

How We Use Your Information

Your data enables us to deliver, personalize, and improve travel services and communications:

• Processing bookings and managing travel arrangements
• Providing customer support and responding to inquiries
• Enhancing the functionality and user experience of our online platform
• Complying with legal and regulatory requirements

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with trusted partners only as necessary to provide our services or as required by law:

• Travel service providers such as airlines, hotels, and transport operators
• Payment processors and fraud prevention agencies
• Legal authorities in response to lawful requests or investigations

Your Rights Under GDPR

You have certain rights regarding your personal data, including:

• The right to access and receive a copy of your data
• The right to correct inaccurate or incomplete information
• The right to request deletion of your data, subject to legal obligations
• The right to restrict or object to processing in certain circumstances
• The right to data portability where applicable

To exercise your rights, please send a written request to our physical address below.

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

Security Measures

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to improve user experience, analyze traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.

Contact Information

If you have any questions or wish to exercise your data rights, please contact us at:

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review it regularly for any updates.